Terms and Conditions
Thank you for showing your interest in our products! Below you find the conditions that apply to your purchase; they explain what rights you have. If you have any questions, just contact us, and we will be happy to explain how everything works. What is explained here is who you are shopping from, how to place an order, prices, shipping and delivery, right of withdrawal and guarantees. We hope you are satisfied with your purchase!
These General Terms and Conditions (the “General Terms”) apply when you (“Customer” or “You”) place an order from cemtec.se, corporate identity number SE5564810637 (“Company”, “us” or “vi”) at www.cemtec. se, (“Website”).
We sell our products to several countries and jurisdictions, and these General Terms and Conditions are designed to be global. However, mandatory legislation may apply, depending on where you live. We respect applicable laws and nothing in these General Terms shall be construed as a limitation of your statutory rights, if such laws give you greater rights than those set forth herein.
By accepting these General Terms and Conditions you understand and agree that all orders, purchases and transactions are made exclusively between the Company and the Customer.
When you receive an order confirmation from us, this means that your order has been accepted and that you have a purchase agreement. We recommend that you save the order confirmation for any future contact with us. We can deny an order for various reasons, for example if you provide incorrect personal data and / or withdrawn with debts in the past. You can undo your order until we confirm it. We will then refund any expenses that you, your account or credit card company have issued for the order.
We can cancel an order if the ordered products are sold out. We will then refund any expenses and notify you of equivalent products if available. All ordered products remain our property until we have received full payment for them.
Customer information etc.
You are responsible for ensuring that the personal data you provide to us is accurate and complete.
You are responsible for all purchases made with your login details. Make sure you keep your login details secret and that no one else accesses them without your permission. Please let us know if you suspect that someone has received your login details without your permission.
Prices, fees etc.
The prices listed on the Site apply to orders placed on the Website. All prices apply to the currency listed on the website and do not include VAT. Unless otherwise stated on the Website, payment or shipping costs are not included and these are reported separately. Keep in mind that local fees (such as currency exchange fees, credit or debit card fees, VAT, customs fees, etc.) may apply depending on where you live and your local law. You are responsible for such fees and cannot be paid by us.
On certain occasions, for certain products, we can offer better terms than those stated in the General Terms and Conditions, for example with regard to extended cancellation rights or free returns. Such better terms apply only for a limited time, until the specific products have sold out, and can be canceled by us at any time, in which case these General Terms and Conditions apply without modification.
Shipping and delivery
Products that are in stock are usually delivered within the number of working days shown on the Website. The estimated delivery time for an order is stated in the order confirmation. In the event of delays, we will notify you and continue to monitor the order. You can cancel the order if the delivery is delayed for more than 30 days and the delay has not occurred due to you.
We have 2 different shipping limits: 0-10 kg = 95 SEK 10 kg – upwards = SEK 465 | Shop for over 8,000 SEK so it will be freight free.
Depending on the shipping method, you may need to pick up the order from a specific delivery point. You must do so within the time specified on the delivery wine. If you do not collect the order in time, a delay fee can be charged from you and the order can be sent back to us at your expense. We can also cancel the order if you do not pick it up in time.
Warranty and complaints
Some of our products may be covered by warranties. Information about such warranties is provided on the Website or in these General Terms and Conditions. The order confirmation is a guarantee certificate. Our guarantees only cover manufacturing defects and thus no errors that have arisen in connection with individual changes to the product’s function or appearance after rebuilding, upgrading or other configuration.
Limitation of Liability
Unless local legislation states otherwise, our liability is limited to direct damages and under no circumstances shall we be held liable for indirect damages, such as loss of income or the like.
Intellectual property rights
The site and all its content is owned by us and our licensors and protected by intellectual property and marketing laws. This means that trademarks, company names, product names, images and graphics, design, layout and information about products, services and other content may not be copied or used without our written consent.
We reserve the right for errors in image and typography on the Website, such as errors in product descriptions, technical information, incorrect prices or incorrect information regarding a product’s stock status. We have the right to correct obvious errors and may at any time change or update information on the Website.
Images on the Site are for illustrative purposes only and are not a representation of the exact number of products you obtain if you order, nor the appearance, function or origin of the product.
Changes to the General Terms and Conditions
We may change these General Terms and Conditions at any time. We then apply the revised General Terms and Conditions to the Website and they will come into force when you accept them (in conjunction with placing a new order through the Website or when you visit the Website).
Choice of law and dispute resolution
In the event of a dispute, we seek to comply with the decisions of the relevant national consumer protection authorities.
Disputes regarding the interpretation or application of these General Terms and Conditions shall be governed and interpreted in accordance with the law of the country or state from which we conduct our business, and shall be assessed non-exclusively by the court in which we have our seat. “Non-exclusive assessment” means that you can bring a case against us within another jurisdiction, if there is such a right within the national law.
That is all!
We hope you are satisfied with your purchase!
These conditions were established by
Cemtec™ (Unitrade Nordic AB)